Managed Services

Why strain your own IT department?

Why maintain and service systems with your own resources?

Save your resources and outsource. Leave the operational responsibility of your unified communication solution to a reliable expert: MVC. We guarantee you services such as administration, maintenance, and operation. Our Service Center has unparalleled expertise and is available around the clock.

We are by your side:

Proactive, continuous monitoring of video and UC technology
Proactive error rectification
Service line / technical support
Remote installation of software updates. Optional: on-site installation.
Regular backups of the entire system landscape
Reports
Central address book management
Inventory management
Maintenance contract management
Optional: supervision of your conference (concierge service)

Best System Availability

With our proactive monitoring, we detect and fix problems early on and ensure better availability of your video technology so that you can use it without problems.

Qualified Service Team

Qualified system specialists are at your disposal with a maximum response time of 15 minutes for questions and technical support by telephone (7:00 am – 7:00 pm or around the clock).

I would like to be advised free of charge

Conservation of Resources

We take over all technical services so that you do not need your own video and UC experts. You concentrate on your meetings, we take care of the rest.