Why strain your own IT department?

Why maintain and service systems with your own resources?

Save your resources and outsource. Leave the operational responsibility of your unified communication solution to a reliable expert: MVC. We guarantee you services such as administration, maintenance, and operation. Our Service Center has unparalleled expertise and is available around the clock.

We are by your side:

  • Proactive, continuous monitoring of video and UC technology
  • Proactive error rectification
  • Service line / technical support
  • Remote installation of software updates. Optional: on-site installation.
  • Regular backups of the entire system landscape
  • Reports
  • Central address book management
  • Inventory management
  • Maintenance contract management
  • Optional: supervision of your conference (concierge service)

Best System Availability

With our proactive monitoring, we detect and fix problems early on and ensure better availability of your video technology so that you can use it without problems.

Qualified Service Team

Qualified system specialists are at your disposal with a maximum response time of 15 minutes for questions and technical support by telephone (7:00 am – 7:00 pm or around the clock).

Conservation of Resources

We take care of all technical services, so you don’t need your own video and UC experts. You focus on your meeting, we take care of the rest.