MVC offers managed service for Microsoft Teams Rooms (MTR systems), Cisco Webex endpoints, as well as for the entire UCC infrastructure.
What is your biggest challenge in operating UCC endpoints?
Video is now mission-critical, management demands high availability
Cloud: systems are no longer registered on premise
Software updates come without notice
Peripherals in the room (camera, monitors, etc.) are not proactively monitored.
Hand over the operational responsibility of your unified communication solution to a reliable expert: MVC. We guarantee services such as administration, maintenance or operation. Our service center has unparalleled know-how and is available around the clock.
With our Managed Service for Microsoft Teams Rooms, we ensure that your systems are always ready for operation.
We are by your side:
Proactive, continuous monitoring of video and UC technology
Proactive error rectification
Service line / technical support
Remote installation of software updates. Optional: on-site installation.
Regular backups of the entire system landscape
Central address book management
Maintenance contract management
Optional: supervision of your conference (concierge service)